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MacNetworks provides expert service solutions and technical support to businesses, individuals, and students who've made Apple their computing choice. We provide personal onsite service and network support to any business or individual and in particular those specializing in Advertising, Publishing, Graphic Design and Multimedia Production.
You can count on MacNetworks to be there when you need us the most. Our in-store counter staff are certified Apple Technical Specialists--our interest is to get you the right technology for your needs. We provide access to our more than 40 years of combined experience with the Macintosh platform to help you in the most difficult of situations.
Check out our links below and question and answers for more common problems. Or email us your questions using the Contact Us link above.
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MacNetworks Q&A
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How do I repair permissions?
This is done with a program called “Disk Utility”. This program has been included on all OS X installs. It should be found within the “Applications” folder, and then “Utilities” folder. Open the application, and choose your hard drive from the list on the left side of window. Then click “Repair Permissions”. Some OS X versions this will process very fast, others may take some time. How fast will also depend on permissions that need to be repaired, and if the hard drive is having problems. If you still have problems after permission repair, it would be time to see your local Apple Service Provider.
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Why is “Repair Disk” grayed out in Disk Utility?
“Disk Utility” is designed to repair basic software issues, and minimal hard drive diagnostics. However, Disk Utility can’t repair the startup drive. You will need to insert your Operating system install disk that came with the computer. Then restart the computer, and hold down the letter “C” on the keyboard after the computer chimes. The computer will boot from your Operating System install disk. The computer will get to a screen where the Menu Bar is accessible. Once you see the Menu Bar, pull down the menus until you find “Disk Utility” on the list. The exact name of the Menu that it is under varies between the OS versions.
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Can my hard drive be recovered?
There are several reasons hard drives crash. They vary from manufacturer defect, to quality of power to the hard drive. In any of these cases, the recovery is questionable until it’s examined by a computer technician. When hard drives crash there are several methods that can be used. If the drive is mechanically working, then software can be used to rebuild the directory and data on the drive. If the drive is no longer recognized, more advanced recovery techniques can be used, however, the cost of this level of recovery can be more than 5 times the cost of simpler software recovery.
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How do I reset my password?
If you have been unfortunate to forget your password, there is still a way to reset your password. Simply restart from your original install DVD that came with your computer. When the menu bars appear at the top of the screen, pull down the “Utility” menu or “Installer” menu on older OS’.
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How do I transfer my data to a new computer?
When you buy a new computer today, the system itself will walk you through transferring your data from older Mac to new Mac. However, if you setup the new computer, and start using it, and then realize you need to transfer data, use “Migration Assistant”. This application can be found in the “Utilities” folder of your “Applications” folder.